Delete Your Account
Applies to the My PG Hub mobile app and website (developer: SVB Tech Labs).
How to delete your account
- In the app: open Settings → Delete account, type
DELETEto confirm. The deletion takes effect immediately. - Without the app: email svbtechlabs@gmail.com from the address registered to your account with the subject "Account deletion request". We process these requests within 7 days.
What happens when you delete your account
- Your account is permanently deactivated — you will never be able to sign in again (including with Google), and this cannot be undone.
- Your profile is no longer accessible through the app or website.
What data is retained, and why
My PG Hub is used to manage paying-guest accommodations, which are subject to government record-keeping regulations. Records connected to your account — such as tenancy history, rent and payment records, and booking records — are retained after deletion to meet these legal obligations. They are kept only as long as those obligations require, are not used for marketing, and are not sold or shared beyond what the law requires.
Property owners deleting their account must first deactivate or transfer any active properties, since other people's tenancy and payment records depend on them.
Questions
See our Privacy Policy or contact svbtechlabs@gmail.com.